At The Patient Partnership Index, accessible from https://patientpartnershipindex.co.uk, we take the privacy of our visitors seriously.

We aim to maintain consistently high standards in our use and storage of your personal data, and endeavour to comply with the Data Protection Act 2018, the EU General Data Protection Regulation (GDPR) and other relevant legislation.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

We collect personal data from you when you;

  • register on our website
  • register to attend an event
  • request a newsletter/bulletin

The information we routinely collect will include your contact details (e.g. name, email address and phone number ). We will also collect specific information where relevant for a particular service.

When you register with the Index, we will ask for your contact information, including items such as name, company name, address, email address, and telephone number.

The Patient Partnership Index is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and protect the information we collect.

How we use your information

We use information held about you in the following ways:

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • To provide you with information regarding your registration, and important updates and information regarding the Index (such as deadline notifications, confirmation receipts, etc);
  • To notify you about changes to our site, goods and/or services;
  • We may also use your data (where you have chosen) to allow selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these. Where you permit selected third parties to use your data, we (or they) will only contact you by electronic means to provide you with information about goods and services which may be of interest to you if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Log Files

The Patient Partnership Index follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies

“Cookies” are pieces of information that may be placed on your computer by a web site for the purpose of facilitating and enhancing your communication and interaction with that web site. Many websites use cookies for these purposes. We, and any third parties that place materials on our site, may use cookies to customise your visit to our site and for other purposes to make your visit more convenient or to enable us to enhance our service.

You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our site, but it may interfere with some of its functionality. We do not use cookies to retrieve information from your computer for purposes that are unrelated to our site or your interaction.

We use a third-party site measurement service to measure our site traffic. This company may use information (not including name, address, email address or telephone number) about your visit to this site in order to help The Patient Partnership Index improve the site’s content and navigation.

Marketing Communications

When we collect your personal data we will include a specific notice to inform you and give you choices about future direct marketing communications from our owners, OVID Health and PharmaTimes.

We will only send you direct marketing communications when you have either:

  • provided your consent (e.g. ticked a box or clicked a “button” to submit a form)
  • where we believe we can demonstrate a legitimate business interest and have balanced this with your interests and privacy.

It is always your choice and you can stop receiving direct marketing communications from us at any time. To do so, please email us at info@patientpartnershipindex.co.uk.

Third Party Sites

The Patient Partnership Index’s websites contain links to external websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content, activities or privacy of these linked sites and any data you share.

Your Rights

You have the following rights regarding processing of your personal information:

  1. The right to request access to, or copies of, your personal information You have the right to access your personal data and supplementary information free of charge, as well as find out for what purposes we process it. We will do our best to respond within one calendar month. If we need more time we will get in touch to let you know.
  2. The right to request amendment to your personal information You have the right to request us to update or amend any personal information we hold about you that is inaccurate or incomplete.
  3. The right to erasure or restriction of the processing of your personal information You can request us to delete or remove your personal data where there is no compelling reason for its continued processing. We can refuse your request if we have an overriding legitimate interest to continue the processing, if we need to comply with a legal obligation for the performance of a public interest task or exercise of official authority, archiving purposes in the public interest, scientific research, historical research or statistical purposes, or the exercise or defence of legal claims.
  4. The right to withdraw consent You can withdraw your consent for us to process your personal data for specific purposes. In this case we are permitted to store your personal information but not further process it for the specified purpose. We might keep only a few details in order to ensure we respect your wishes in the future.
  5. You have the right to complain to the Information Commissioner’s Office If you got in touch with us and you’re not happy with the outcome you can forward your complaint to the Information Commissioner’s Office (UK’s independent body set up to uphold information rights). You can find more about how to complain here: https://ico.org.uk/concerns/

You can exercise all other rights at any time by contacting us via email at info@patientpartnershipindex.co.uk

Changes to our Privacy Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continued use of our site following the posting of any changes to this policy means you accept such changes.

However, if at any time in the future we plan to use personal information in a way that differs from this policy, users will be notified by either 30 days notice displayed prominently on the website or by email. We will provide you the opportunity to opt-out of such differing uses.